If you report a problem over the phone, we may ask you to submit your complaint or question in writing within 10 business days. We will determine if an error occurred within 10 business days after we have been informed of you and will immediately correct any errors. If we need more time to conduct our investigation, we will inform you of our need to extend up to 45 days. If we decide to do so, we will credit your account within 10 business days for the amount you believe to be defective so that you can use the money for the time it takes to complete our investigation. If we ask you to file your complaint or question in writing and not receive it within 10 business days, we cannot credit your account on an interim basis. For some transactions, we may also require additional security procedures. These additional security procedures may require specific hardware, software or third-party services. In order to enhance the security of your online financial accounts and services, we can also offer you additional and optional security procedures. This may include reference personal questions and answers, random number generators or unique passwords. Every borrower on your credit, line of credit or account can register with Wells Fargo eBills. Regardless of who signed up for Wells Fargo eBills, the terms of this contract will apply to all borrowers, individually and collectively. Connecting to the cell via Wells Fargo online® or Wells Fargo Business Online® is required.
The terms and conditions apply. Transactions are usually made within minutes if the recipient`s U.S. email address or mobile phone number is already stored in the cell. Available for almost everyone with a U.S.-based bank account. For your protection, the cell should only be used to send money to friends, family or other people you trust. The cell request function is only available via Wells Fargo with a smartphone and currently cannot be available for all small business accounts. To send payment requests to a U.S. mobile phone number, the cell phone number must be registered with the cell. Neither Wells Fargo nor Zelle offer a protection program for authorized cell payments. To send money to an eligible small business or get from an eligible small business, a consumer must be registered with Zelle through their financial institution. Small businesses cannot connect to the cell app and cannot receive payments from consumers registered in the cell app.
For more information, visit the Transfer Service Addendum cell at the Wells Fargo Online Access Agreement. Your mobile operator`s information and data rates may apply. We recommend adding a Wells Fargo Way2Save® savings account. You can create your savings with an automatic savings option that meets your needs.